Testimonials & Reviews From Our Customers
Based on 464 reviews
Vivienne E.
18:54 19 Nov 24
We just had Kyle and Richard here to install an air exchanger. Very polite and helpful when we asked questions. They explained the unit when they were done; how it worked and a few things to change if we needed to. Based on three work I certainly would not hesitate to recommend either of them to do work in any home.
Andrea D.
16:58 19 Nov 24
Had Delta in to finish some work another company was unable to complete. They were able to come in a very timely manner, completed the work beyond our expectations and were extremely clean and efficient. Would definitely recommend and would definitely use Delta Air Systems again!
Faisal A.
01:16 19 Nov 24
I recently had to replace the furnace in my home and decided to go with Delta for the job. The experience has been excellent.The initial consultation with Matt was pleasant and thorough. I received several options with competitive quotes and was able to pick the one that best suited my needs and budget. Tammy coordinated the installation quickly. The installation process itself was fantastic. The crew, Kyle and Richard, showed up right on time and were able to finish up everything in about 5 hours: old furnace was taken out, new furnace put in, and the work area was cleaned up. They were very professional and courteous all throughout.I would highly recommend Delta to anyone.
Matt and Roxanna W.
19:07 15 Nov 24
We had a heat pump installed by Liam B and Fabio - great service, very hard working and explained the new system to us very clearly. Took the time to ensure the job was done right and done well.
Peter A.
12:37 15 Nov 24
Third time using Delta over the last 22 years for two furnaces and one AC. Always friendly, do great installs, excellent clean up and no surprises.
Jodie W.
19:42 12 Nov 24
Braedon was great today- helpful and courteous. Thanks for great service!
Josée C.
23:18 05 Nov 24
Liam B and Fabio from Delta Air Systems were a dynamic duo! Work was done in a timely fashion and both were professional and took the time to explain how our new furnace and thermostat worked. Jason also helped troubleshoot an old existing duct problem and efficiently worked his way through our home until he found the problem. We highly recommend Delta Air Systems for the quality of their work/competitive pricing/and communication. A+
Marg D.
20:54 05 Nov 24
We had our furnace serviced by Braedon on November 5th. He was prompt, courteous and thorough. He provided us feedback on the care of our furnace. We have used Delta for a number of years and have been pleased with their service.
Laurie T.
19:35 01 Nov 24
Liam B was very friendly and clearly explained the system we had installed. He even fixed another issue he found while he was working. Showed up on time and quickly became friends with my yappy dog! Great experience with Delta all around.
Daniel K.
17:42 29 Oct 24
I had Tyler here last week to provide a maintenance check on our Carrier boiler furnace and attend to a problem with our direct vent fireplace. Tyler was extremely helpful and explained in detail every aspect of his visit, providing technical information as he diagnosed the fireplace problem. A co-op student accompanied Tyler on the visit and it was duly noted that he was treated with respect and provided with useful insights and helpful hints while he worked along with Tyler. I will be calling Delta from here on in, and asking for Tyler by name. Very impressed by this service call.
Sue J.
17:21 25 Oct 24
My husband, Brian, can't stop saying amazing things about Braedon! He says that he never writes (gets me to write! 🙄) reviews but Braedon would get an 11/10!! He has great suggestions, we talked about it and he was efficient.
David R.
13:06 24 Oct 24
Delta Air Systems , Waterloo Ontario recently supplied AND installed our new water heater. From quoting to installation, everything was prompt, professional and done with care.
Team L.
00:26 23 Oct 24
Always great service
Martin K.
22:48 22 Oct 24
Had an Annual Service done on my Furnace/Heatpump combo. Braedon was on time and excellent.
Yury S.
01:17 20 Oct 24
We recently had a great experience with Delta Air Systems in replacing our old furnace and AC.Everything from start to finish was smooth and well done. Tanya was very professional with providing and explaining various options and features. Communicating with her was a pleasure, there was no pressure at all. She was open to answer any questions on the matter even on weekend days.The installation crew (Liam B. and Fabio) did an excellent job of removing the old furnace and AC and installing the new units. They were professional, friendly, and knowledgeable, providing information about the work done and helpful tips on taking care of the installed equipment.Finally, Tammy registered the equipment with the manufacturer and sent the invoice allowing a convenient option to pay in two installments.We highly recommend Delta Air Systems to our friends, neighbors, and others.Yury & Alena
Chris S.
16:57 18 Oct 24
Our experience with Delta Air Systems was excellent. From the moment Liam and Fabio arrived, they were professional, quick, and friendly. They explained everything about our new furnace and thermostat. Finally, they left the house cleaner than when they got there. Highly recommend them and thanks again to Liam and Fabio for being so professional.
George S.
19:23 17 Oct 24
I am pleased with Delta's service and expertise . Their HVAC service tech ''Braedon '' provided us with fast, friendly and reliable service. Thanks
Bill R.
23:08 09 Oct 24
Furnace inspection, done, professionally and on time as requested thank you
Terry K.
04:15 09 Oct 24
We were pleased with the service of Delta Air Services. They installed a new furnace and AC unit so quickly. We were so please with Richard and Kyle's expertise. They were also very polite and courteous. They had done the install with little disruption to the household. By mid-day the furnace was operation and running overnight. We are so happy with the service from Delta Air Systems.
Wayne G.
22:14 08 Oct 24
While exploring vendors for gas fireplace services it was clear that Delta Air Systems were up front and honest by displaying a price and stated the services provided for that price. This carried all the way through to the Service Dept that confirmed same. From the person who answer the phone/ service adviser/ to service person there seemed to be an excellent customer service culture in this company. Braedon the tech who came out, listened to what i told him about currentStatus of fireplace and went about his work efficiently. I was called into room for the Final adjustments on flame, testing of remote and general cleanliness to insure satisfaction.I would highly recommend Delta Air System - Great Job Braedon Thanks
Dana F.
17:05 07 Oct 24
Found the problem in minutes. Very thorough clean and polite. Super happy with the call.
Daniel L.
16:56 01 Oct 24
Braedon provided excellent service fixing clogged condensation line
Jennisha W.
20:20 26 Sep 24
I recently had my AC unit replaced by Delta Air Systems Ltd. there team (Liam B and Fabio) did an amazing job at answering all questions, providing updates through the process and providing an post installation overview of what they did and what we should know to care for our new AC unit. Many thanks for your great work.
Karim M.
14:32 24 Sep 24
We had an air conditioner installed recently by Delta. The installers Kyle & Liam were great guys, did the job efficiently and left our place neat and tidy. Good work!
Linda L.
00:38 24 Sep 24
Thank you Liam B. Fabio and Kyle R. For a great installation of my furnace and A/C. They went above and beyond. Friendly, knowledgeable, and helpful. Explained everything and answered my questions . Thank you
Paul W.
23:54 19 Sep 24
We were very happy with the furnace installation. After accepting the quote, they came the following day and did the work. They were very professional, cleaned everything up well, and explained how everything worked. Arthur and Andre were great!
Colleen B
19:49 19 Sep 24
Excellent customer service at Delta Air Systems! When calling in, Courtney is always friendly and very helpful. The service technician, Braedon has been to our home a few times now and we couldn't ask for a better person to help us with our needs. Thank you!
Lois Z.
02:26 14 Sep 24
Thank you, Liam and Fabio for installing our new furnace. You explained every aspect of the installation, and checked that all was in perfect working order when you finished. You were informative and courteous at all times. Thank you, Jamie, for giving us the information we needed to make a good decision on which furnace to buy. This is why we have been customers of Delta for many years.
K. D.
19:52 13 Sep 24
Very happy with the service we received with the purchase and installation of our new furnace and AC. Tanya took the time to squeeze us into her schedule last minute and come out to give us a quote as well as explain to us (in terms that we could understand) all the different systems available. Unlike some of the other companies that came to give us quotes she did not try to pressure us into an up-sale.During the installation, Liam and Fabio were very careful and considerate about cleaning up after themselves and not causing any damage when removing the old system. They were accommodating when it came time to let the dog out into the yard for a washroom break. Liam was very helpful in answering any questions that I had and ensuring that I understood how to use the new system.Tammy made invoicing and payment a breeze. The option to pay over the phone and split up the payment was very convenient. It also allowed for us to earn extra points on our credit card 😊If I had to do it all over again, I would 100% go with Delta and you should too!
Aaron L.
19:07 06 Sep 24
Thank you to Liam B. and Kyle R. for installing our tankless water heater. Our old tank had flooded the basement a day before and these guys were able to get our hot water up in running again in a few hours. Great communication and customer experience.
Jeff M.
13:05 06 Sep 24
The team at Delta Air Systems knows their stuff! They were able to diagnose my problem, provided equipment replacement options at competitive prices AND they were able to replace my unit the very next day. My technicians Jason and Steven were courteous, professional, put protection down on my floors to keep things clean and made recommendations for future upgrades and services that would extend the life of my heating and cooling equipment. All around the Delta team did a great job and I will be using them again for my service and heating/cooling equipment needs. When you need heating or cooling service I recommend calling the folks at Delta Air Systems!
Robert T.
15:20 04 Sep 24
We had a heat pump installed and things went very well from beginning to end. First, Matt came out, looked at our place, ask questions, put together an excellent quote with options, and was there to clarify some points. Liam B. and Fabio came with a team to do the installation. They were friendly and considerate, worked efficiently, and left the place in good condition. The. unit looked well installed, a sign of good workmanship. We would highly recommend this company.
Ann S.
01:32 29 Aug 24
This was our first annual service after having purchasing our service plan. We received a call to book the service on the furnace and air conditioning. There were many options if dates to choose from. Braedon called when he was on his way as requested. He arrived on time for the service and explained everything that he did. Great service and definitely recommend the service plan for peace of mind.
Christopher
17:27 28 Aug 24
Braedon is a great technician, he was able to find the problem with my AC Unit quickly and have cold air flowing within a short period of time. Great work.
Tara K.
18:18 27 Aug 24
Had our whole system replaced by Delta Air Systems this week! Fabio & Liam were amazing and friendly and so professional! Their attention to detail was fantastic! Tammy in the office was great with scheduling and payments and not least of all was Matt who was our first point of contact to walk us through our options and choices and made the whole process seamless! Thanks all!
Domenic V.
01:40 24 Aug 24
I called delta air system to inspect my furnace for home insurance purpose . was greeted by the lady at service department arranged a time of my choice, the technician arrived promptly and did a thorough inspection. Thanks Braedon .
Lisa A.
21:02 23 Aug 24
We would like to say Thank You to Liam B, Fabio and Dan for their professionalism installing our new furnace and air conditioner. They arrived exactly when we were told they would and got to work immediately. They were respectful, happily answered our questions and explained everything including maintenance and the new thermostat. We would also like to thank Matt for his recommendations. Everything is working perfectly! We will recommend confidently.Mark and Lisa
Monica P.
01:01 22 Aug 24
Treated as I was a friend and not just a customerI would like to thank the whole team at Delta Air for the best experience I've ever had with a heating and cooling company (and I dealt with at least 3). From customer service, sales to accounting, all of you guys looked after my situation with great care. You know how to listen and you are very good at what you do. It was not easy to figure it out the cause and you didn't jump to just change both the furnace and the water heater to solve the problem. Thank you Braedon!The installation went smoother than I expected and it looks good too. But the most important thing it works well. Yes it was that cold that I had to turn on the heat in the middle of August 😀 Thank you Liam and Fabio!
Wera D.
21:52 19 Aug 24
We needed a new air conditioning unit and received fast and excellent service.
Shane G.
19:48 12 Aug 24
Excellent work from Delta Air specifically by Kyle and Richard. They installed the A/C quickly and explained to me every step of the way what they were going to do. Once completed they walked me through a full review of the unit and the work completed as well as what maintenance was required. The entire job was neat and clean and they identified for me all electrical lines, cooling lines and condensate lines installed plus a review of the electrical breaker panel. Both installers also explained to me about the maintenance program available through Delta including the filter maintenance for the circulating air. I would recommend Delta Air Systems and this team for any work you may need for your home heating and cooling. True professionals!Thank-you Kyle and Richard!!
Peter B.
13:41 04 Aug 24
The full team at Delta were wonderful to work with. Starting with Jamie in sales, he was quick to reply and provide a quote and follow up on additional questions as well. Once purchased, the installation team- Kyle, Richard and Brodie were also great! They powered through working in the rain and were meticulous in their work. Jamie also popped out to check on things during the installation. We are very happy with the product and service provided by Delta!
Keith M.
01:51 04 Aug 24
Our air conditioner failed on one of the hottest days last week and we requested an consult with Delta immediately and Matt, a representative from Delta contacted us early the next day. We met and he examined our system and sent us three quotes that same day. We chose the unit we wanted and that same day, Tammy, from Delta, scheduled an installation for Friday, but a opening came up for Thursday and we took it of course!The installers, Kyle and Richard showed up on time Thursday morning and did a great job removing the old unit and installing the new one. Whoever installed the old heat exchanger did a pretty sloppy job, but the Delta installers replaced the heat exchanger and the new the one was neat and you could tell it was done properly. Before they left, they tested all the components, replaced the thermostat and made sure the system was working properly. They left the furnace room looking clean and a lot neater than they found it.We couldn't be more pleased with the work done by the whole Delta team.
Joanne B.
19:25 03 Aug 24
Would definitely recommend this company to family and friends. Tanya was knowledgeable and happy to answer any questions. The installers Kyle, Rich and Savannah were excellent, friendly and knowledgeable.
Tyler M.
16:40 03 Aug 24
Excellent service! The techs we had, Liam and Fabio are knowledgeable, friendly, and leave the area clean.
Mark R.
17:38 02 Aug 24
Excellent sales and service. Jamie came and explained AC vs Heat Pump and helped us select an option that works for us. The installation happened 3 days later and the team of Kyle, Richard and Andre got it all done in less than a day.
Mark L.
21:51 31 Jul 24
Dan and Cole did an outstanding job installing A/C in our century home. Very professional and thorough work !!
Stan W.
18:10 31 Jul 24
We have had uniformly good service from Delta for many years. Most recently, Kyle and Richard installed a new furnace and air conditioner. Their work was impeccable and they made sure that we were well informed on all aspects of the installation. Our thanks to both of you.
Chuck H.
18:35 08 Nov 24
Quick response from Jamie Hann of sales. Installers Liam B. and Fabio did a great job. They were quick and efficient.
Yvonne Z.
16:40 06 Aug 24
Excellent communication and the installers, Kyle & Richard, were professional and did an excellent job. We were pleased with the service from start to finish and highly recommend Delta.
Air Conditioner Installation, Service, Repair & Replacement from Delta Air Systems
Delta Air Systems has been in the business of improving the quality of the environment in homes and businesses since the 1950’s. Our approach has always been to listen first –fully understanding your needs makes it simple to develop practical and cost effective furnace or air conditioning solutions. Delta Air Systems has passed the Lennox Quality Dealer Standards Program and is a certified Daikin Comfort Pro. It is a commitment to excellence through top quality customer service consistent in all participating independent dealers. If your looking for furnace or air conditioning service, repair or replacement look no further than Delta Air Systems.
Delta Air Systems Furnace, Air Conditioning, Ductless HVAC repair and services in Kitchener, Waterloo, Cambridge and Guelph. Get comfortable for less!
Delta Air Systems has been in the business of improving the quality of the environment in homes and businesses since the 1950’s. Our approach has always been to listen first –fully understanding your needs makes it simple to develop practical and cost effective furnace or air conditioning solutions. We service what we sell and sell only what we service. That’s why we deal only with the top brand names in the industry – Daikin and Lennox. Established HVAC manufacturers with products that are certified, tested and approved and come with the best warranties in the business. Delta Air Systems has passed the Lennox Quality Dealer Standards Program and is a certified Daikin Comfort Pro. It is a commitment to excellence through top quality customer service consistent in all participating independent dealers. If your looking for furnace or air conditioning service, repair or replacement look no further than Delta Air Systems.
We service what we sell and sell only what we service. That’s why we deal only with the top brand names in the industry. Established manufacturers with products that are certified, tested and approved.