Heat Pump Installation and Rebates in Kitchener-Waterloo, Guelph, Cambridge & Surrounding Area

From heat pump installation to repairs and service, Delta Air Systems is Kitchener-Waterloo’s heat pump specialist. We’ve worked with countless heat pumps, in a variety of makes and models, from installation to repairs and ongoing maintenance.

Our technicians are specially trained and certified to work with all HVAC systems, including heat pumps. Heat pumps are incredible, versatile systems that can improve your home comfort. But for them to work safely and optimally, they need to be installed by licensed professionals.

Our home comfort advisors will also help you take advantage available heat pump grants and rebates to maximize your savings. Contact Delta Air Systems today for a free quote and we’ll help you decide on a heat pump system that fits your needs & budget.

What is a Hybrid Heating System?

A hybrid heating system (also referred to as a dual-fuel system) is an HVAC system that combines two or more heating sources. Typically, the system consists of a gas furnace or boiler and a heat pump. This is likely the most efficient and cost saving heat pump configuration for your home. When temperatures drop significantly the furnace may be needed to generate more heat quickly and effectively.

Reasons to Get a Heat Pump Instead of an AC

Heat pumps are dynamic 2-in-1 systems that both heat and cool a space.

Heat pumps might even take up less space than an air conditioner, depending on the model.

When you use a heat pump, you don’t emit exhaust. Heat pumps are powered by electricity and only transfer heat from one place to another.

Heat pumps can be used as a supplemental heat source in your cottage, basement, attic, or home.

When sized and installed properly, a heat pump can do most, if not all, of the heating your home may require.

Heat pump technology isn’t new. It’s been around and in use for many decades. Therefore, the tech is only getting better and better.

You can get a ducted heat pump or ductless heat pump. That means, even without ductwork, you have options.

Since heat pumps are so efficient and effective, the government and Enbridge Gas have rebates and grants to help Canadians make the switch.

Why You Need a Heat Pump Specialist

These systems have intricate inner workings and require specialized knowledge to properly install and care for them. Working with a heat pump installation specialist ensures:

  • Accurate sizing
  • Proper installation
  • Adequate airflow
  • Precise calibration
  • Expert service

Contact Delta Air Systems for a free quote!

We will provide you with a free estimate of your replacement equipment and provide recommendations and proven solutions based on your needs. Our experts will be pleased to answer any questions or concerns you may have in a friendly, productive, and professional manner.

Fill out the form below and one of our home comfort advisors will contact you shortly.

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Delta Air Systems Ltd.
4.8
Based on 413 reviews
Marty S.
01:35 18 Jul 24
Great experience. It started with Jamie in Sales who was knowledgeable and friendly. Dan and Cole did a fantastic job installing our new furnace and a/c. They took extra care to keep our place clean, answered ALL of my questions and were very thorough. We are very impressed.
Graham B.
21:18 08 Jul 24
Phoned early on a Monday morning as the AC system was not working properly. Pleasant and helpful phone call, asked good questions re what was wrong and then advised I would receive a service call Monday afternoon after 3pm. Shortly after 3pm Braedon arrived, pleasant, polite and started diagnostics straight away. Identified problem, explained solutions and sought approval, and then showed me what to check on in case problem came back ( the AC system was installed by Delta 27 years ago, this was first problem). So Braedon was helpful, worked quickly and was successful in fixing the problem. It is good to have knowledgeable and helpful people who both take the call and fix the problem. Delta are #1....thank you
Beth M.
08:10 04 Jul 24
We were looking for a company to install a heat pump to replace our aging gas furnace. We obtained three quotes and Delta provided the best price, in one case many thousand dollars less than another local competitor.However, it is the service that truly impressed us. Tanya was outstanding. She took the time to explain the mechanics, the cost inputs and the applicable rebates. The installation crew did a great job putting in the heat pump and a back up gas furnace. Tanya then came back to tweak the thermostat and review our venting system to maximize air flow to the most important rooms.We are very pleased with the heat pump system and highly recommend Delta Air Systems.
D F.
22:02 03 Jul 24
We received excellent service beginning with our initial phone call about our commercial unit, to the next day onsite visit from Braedon. We were extremely impressed by the prompt and professional response and the overall service. We will not hesitate to call Delta Air Systems again when needed.
Ian B.
14:07 03 Jul 24
Cody was friendly and efficient in his inspection of my Daikin gas furnace.
Oresti T.
22:22 29 Jun 24
Such a thoughtful and professional company, they've got our place cool in the summer, warm in the winter and the bills are better than before. Efficient, clean, HVAC! Jordan and Liam are a team made in climate-controlled heaven.
Gary W.
20:42 27 Jun 24
Arrived on time. The team of Scott & Brodie did an excellent installation, solved minor issues quickly, and tested the new equipment. Well done!
Brando C.
12:29 25 Jun 24
Customers have best scones, great sheet metal work, trustworthy coworkers
Razzle D.
14:52 21 Jun 24
Had them come in this morning to look at our AC that conked out. We thought it might be a different problem, she came in and had it fixed in 10 minutes and we didn’t have to order the part. Could not recommend more.
Samantha B.
20:09 18 Jun 24
Kyle, Fabio, and Jason were amazing. Prompt, professional, knowledgeable, and efficient.
Cam C.
16:05 08 Jun 24
Just had an excellent experience with Delta Air Systems - from Annie at dispatch through to Megan who did our installation, bothwere very professional, provided excellent client service - and are excellent representatives of Delta Air Systems!
Jithin G.
13:57 07 Jun 24
Delta Air systems were truly professional and prompt, right from Consultation to delivery, install & Service with clear & continuous communications throughout. Special shoutout to Mr. Matt Macdonald, Ms. Jordan, Technicians- Kyle & Richard for guiding us throughout with best advice and way forward on the repair & service. Comfort is successfully regained back in our home. I highly recommend them.
Angie
18:36 06 Jun 24
Required an air conditioner within a short-time frame. Matt responded very quickly with an excellent quote and service turn-around was fast. Thanks to Kyle and Richard for all their hard work!
Christopher Y.
12:17 06 Jun 24
We recently had a great experience with Delta Air Systems in repairing our air conditioner. From the initial call, to arrival confirmation and the work that the techs did, the entire process was smooth and left us with a working AC!I was impressed that even after the issue was fixed, the techs took the time to inspect the entire system.We have a Carrier system and I wouldn't hesitate to call Delta Air Systems again for help.
Mauricio V.
13:02 04 Jun 24
Delta Air Systems provided me with great service and answered all my enquiries quickly. Jason went over all the options with me and ensured to find a solid system for a great deal. They came next day and completed the work in a single day. Savannah made sure to cover all my floors in order to protect them, and the wiring for the unit is impeccable. Rick ensured the installation of the heat pump was exactly how I wanted it and Kyle ensured to go over the system and the thermostat to ensure I knew what to expect moving forward.I would highly recommend Delta Air Systems to anyone looking for a local reliable and professional HVAC company.
Paul M.
00:22 01 Jun 24
Excellent service. AC installed and setup, working great. All questions answered very well by Braedon. Great Job.
John M.
01:22 31 May 24
Couldn't have asked for a better experience from start to finish! Tanya was very helpful and responsive during the entire quoting process, and even helped resolve a last minute install change I wanted to make. After chatting with the install crew and her, within 5 minutes, they had confirmed the change and it was underway with no Hassel whatsoever.Scott, Savanah, and Jay were all extremely professional while installing our new heat pump and air handler. They were respectful of our house and the entire system looks great. Very clean lines and ductwork.Overall, I would highly recommend working with Delta. It's rare to find such a great team like this!
FRS J.
22:15 28 May 24
I recently had an issue with my thermostat and couldn’t switch it over as I had a Lennox AC/furnace so it wouldn’t take a regular thermostat. I called delta and the lady on the phone who helped me several times figuring it out was excellent. She was very informative and was not monotone, was a very pleasant conversation. She booked me in for the next opening. Braedon was the gentleman who serviced my furnace and thermostat. He was fantastic, friendly and did the servicing very quickly. Fantastic company I would totally recommend them.
Matthew
21:52 24 May 24
Peter did an excellent job and was very calm clear and concise. Very good and appreciate his explanation and made me feel much more confident about what was going on
Karin T.
20:53 17 May 24
Kyle and Richard installed my new airconditioner the other day - terrific job, guys! Everything left clean and tidy, and the two toads you rescued from my window well thank you too 😁!
Bruce R.
20:55 16 May 24
Wow! The technician, Peter, was so professional and courteous. Explained everything and managed to keep our old AC running. I’ll be back for a furnace check with them!
Robert G.
21:00 08 May 24
A/C turn up. Technician was prompt, professional, removed his shoes. Did a thorough check. Very nice. Please with job.
M. B.
23:30 21 Apr 24
I had an A/C and furnace installed for me by delta air systems. The installer Liam was knowledgable and very professional during the whole process! I would recommend this HVAC company to any family or friend looking for a reliable system.
Brit H.
22:43 21 Apr 24
what an amazing experience from start to finish, first off the tech that came to our home (liam) was very knowledgeable and gave us great advise. next dealing with jordan in the office was an absolute treat. would recommend delta over and over again
dylan D.
22:39 21 Apr 24
Liam and Jordan were exceptional!
Brian E.
12:33 17 Mar 24
Top quality products especially the Lennox line: multi-stage furnace and AC. 💯🙏
Alex C.
22:44 10 Mar 24
Delta has done it again!2024:We reached out to Jordan again, this time for installation of an ERV (energy recovery ventilator). The ERV continuously exchanges air between outdoors and indoors, while recovering heat and moisture. In essence, it's a very efficient way of providing continuous fresh air for improved indoor air quality. We also had the exhaust fan upgraded in the basement bathroom, and had the central vac exhaust vented directly outdoors. The work is nice and tidy, much like our furnace/AC replacement in 2019. The new bathroom fan is much quieter and more powerful than the old one. The motion and humidity sensor is a nice touch. We also really appreciate the improved indoor air quality from the ERV unit. One little extra is that they were also able to fix our central vac canister in the garage (just needed one new part to get it running). Very pleased once again!2019:We reached out to Delta Air Systems to replace our very old and inefficient furnace and AC. The salesperson, Jordan, is clearly very passionate and knowledgeable. She met with us in our home for a free estimate, and carefully walked us through the world of furnaces, air conditioners, heat pumps, HRVs, air purification systems, and more. She was very patient in answering all our questions – and encouraged us to keep asking! She also included an extra reusable air filter (for which she was happy to shop around for us) in the quoted price!Jordan returned the morning of the installation to check in on things and answer any further questions we had. Scott and Liam worked very efficiently to complete the job in one day – but certainly not at the expense of workmanship. These guys are true professionals. Perhaps the best word to describe it is meticulous. In fact, our utility room has never looked better!The new system is extremely quiet – a HUGE improvement from what it replaced. We look forward to many years of quiet and efficient comfort!For all your heating, cooling, and air filtration needs in Waterloo Region, look no further than Delta Air Systems!
Yuri S
01:22 29 Feb 24
Good techs, great company!
A C.
21:46 22 Feb 24
Amazing service! Knowledgeable staff & great customer service! Had a maintenance check for HVAC system recently; had a minor service call a couple of years ago for an overflowing a/c drain pipe due to extended hot days; had an installation to replace our old combi heating/cooling unit 4 years ago. Everyone there is always professional, helpful, polite & provides great advice. Technicians show up on time, respectful, answer questions & give valuable recommendations. Thank you for everyone's great work!
Don V.
18:41 06 Feb 24
Young man was here to do an inspection on my furnace and air conditioner.He did an excellent job and I would be pleased to have him come back at anytime to do any work that is required!
DM W
18:33 14 Jan 24
Just like babies aren’t born during the day, when it’s convenient, our furnace waited until it was -11C to give out … and on a Sunday.  Nothing like a worried senior couple.I called the emergency line and Megan listened to me babble and was able to come within a ridiculously short period of time.This is a very experienced HVAC tech – she diagnosed the problem, swapped in a part and had the thing fixed in 10 minutes.  And used the spare time to inspect our coils.This is our second service call.  Braeden came to fix our first issue and he too was professional and competent (and polite).This is the best service experience we’ve had.  Having just moved here from Toronto we now depend on Delta Air Systems for our HVAC support. We highly recommend them.
Rebecca L.
18:09 31 Dec 23
We received fantastic service from the young lady who fixed our furnace. She was knowledgeable and professional, explained the issue to us and was luckily able to resolve the problem on the spot. She gave us some tips to extend the life of our furnace and the price for the service was very reasonable. We did not feel like there was any intent to upsell and believe the technician was working in our best interest to keep our 23 year old unit running as it is in good condition. I would highly recommend Delta as I felt the service provided was top notch.
Neil T.
17:04 03 Dec 23
I waited to review to see difference in utilities over past year. They installed 3 heat pumps in 110 year old house which was complicated due to renovations - getting heat/AC to each room. Jason; Scott; Tyler; Jordan; Zack were extremely helpful in placement of units for most efficient service installation in most unobtrusive place outside conduit and inside units. We have whole house AC now and radiators are augmented by heat pumps so more comfortable heat in an old house. Gas and hydro bills all reduced. As well, admin staff were very helpful. Excellent work and follow-up!! Thank you
Haneen F
15:38 15 Nov 23
Tanya was pleasant to work with. She is knowledgeable and gave us exactly what we needed. Megan H, the technician, was very professional and quick. Overall they are honest company and we trusted them to do the work.
Taylor
02:49 11 Nov 23
This company is great. Amazing quick service. Super polite and helpful knowledgeable staff. Prices are fair and transparent. On time service. Can’t say enough good things. When stressed cuz you can’t heat your home this service felt like a lifeline!
Kezhen G.
04:10 25 Sep 23
My Lennox AC failed over the summer. Called around, decided to have Delta perform the service. Very friendly on the phone, I described the issue I was having. The technician was dispatched with the part available on the first visit. This saved time and money. Definitely calling them again for my future needs.
J & J plumbing & Custom C.
16:00 08 Aug 23
We had the blower motor go for our ac/furnace on a Sunday morning. Braedon was awesome! Friendly professional and knew his trade. Had the motor out and new one I'm within an hour. Would highly recommend. Thanks again Braedon
Stepan N.
00:31 02 Aug 23
We inherited the HVAC system from a previous homeowner. One day, the A/C unit stopped working, and we made the mistake of calling the A*** O** company (the edits are mine). The company ran a diagnostic and told us that the motor, which pumps air, had failed and needed replacement. They quoted us $1600 for the replacement and also suggested that we might want to consider replacing the whole unit with one that would be covered by warranty. We spoke with their salesperson who tried hard to upsell us on a new air pump system, costing around $12k.Our second call was to Delta. The salesperson, Tanya, was very knowledgeable and explained that we didn't need any replacement as the unit was relatively new and was most likely still under warranty. They were able to verify this the next day and sent us a technician to replace the motor for free, charging us only for the labor.Amazing job, and thank you for keeping the customer's interests a priority!
Dan G.
00:39 01 Aug 23
From the initial call, a technician was at my house in a couple of hours; by the 3rd working day I had a new AC & furnace installed.
Robert S.
12:30 31 Jul 23
I found myself in need of A/C work and spoke with Tanya. She explained all options and always answered in a timely matter. I would highly recommend you to ask for her as she did a terrific job. Thanks Delta team for a great job!
Next Reviews

Heat Pump Installation Financing

Delta offers HVAC financing and that includes financing for heat pumps. We offer flexible payment options and reasonable interest rates. With heat pump financing, you can get the system your home needs without worrying about the big expense. Plus, when you pair heat pump financing with available grants and rebates, you can save thousands of dollars on the installation.

Ducted vs Ductless Heat Pump Systems

Heat pumps are available in ducted and ductless models.

Ducted Heat Pumps

If your home already has ductwork in place, a ducted ASHP (air source heat pump) can be installed to replace a forced air furnace system. An outside unit is connected to an indoor unit where warm (or cool) air is distributed throughout your home via ducts.

Ductless Heat Pumps

Also known as a ductless mini-split heat pump, this system doesn’t require ductwork to deliver warm or cool air. Instead, a mounted air handler is installed within your home. Multiple interior air handler units can be installed to provide zoned heating and cooling throughout the home. Ductless heat pumps are the best option for homes without existing ductwork.

Benefits of Heat Pumps in Kitchener-Waterloo

There are so many benefits to installing a heat pump in your Kitchener-Waterloo home. 

Energy Efficiency

Heating and cooling your home can be costly. With a gas furnace, your heating bill depends on the price of fuel. A heat pump is so energy efficient that it can save you money on your energy costs. Plus, it reduces your home’s overall carbon footprint. 

All of our heat pumps are ENERGY STAR certified, meaning they have a high SEER rating and use as little energy as possible to keep your home cool.

2-in-1 System that Heats and Cools

You can forgo purchasing an air conditioner when you have a heat pump because it heats and cools your home. This also means less work for you as you don’t have to install your AC unit when the hot weather hits.

We know that, In the Kitchener-Waterloo area, one day might be hot while the next is chilly. A heat pump is valuable here because you can easily switch between heating and cooling with the flip of a switch.

Zoned Heating

Multi room heat pumps can also give you the power to choose your preferred temperature in each room. This means you can customize the temperature in different rooms or zones of your house. This is especially handy if you have a lot of people in your household and everyone likes a different temperature. With this type of heat pump, everyone can be comfortable in whatever temperature they like!

Common Misconceptions About Heat Pumps

There are a lot of misconceptions about heat pumps, and they might be what’s holding you back from having one installed in your home. So, let’s set the record straight by clearing up these myths.

1. They don’t work in the cold.

Truth: While heat pumps work at their peak efficiency in moderate climates, they do still function just fine in colder climates. Heat pumps are a viable home heating system for Kitchener-Waterloo winters.

2. Heat pumps are expensive to operate.

Truth: Heat pumps are so efficient that they can actually save you money on your monthly energy bills. In fact, some heat pumps can save you up to 65% on energy costs compared to electric furnaces.

3. They’re like every other heating system.

Truth: Heat pumps are quite unlike other heating systems. They’re called “heat pumps” but they don’t just heat your home, they can cool it too! Heat pumps are 2-in-1 systems that heat your house when it’s cold and cool your house when it’s hot. That means you don’t have to worry about buying an air conditioner!

4. Heat pumps don’t last as long as furnaces.

Truth: If you keep your heat pump properly maintained and cleaned, it should last a long time. Heat pumps can last for up to 15-20 years, which is longer than some furnaces. The model of the heat pump and how it’s installed affect its lifespan, as well.

5. They’re noisy to run.

Truth: Actually, heat pumps are pretty quiet these days. They used to be on the louder side, but heat pump technology has come a long way. Provided it’s installed properly by a certified HVAC technician, your heat pump should run quietly.

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