A heating and cooling system warranty can be your saving grace if you experience an unexpected malfunction, but many homeowners don’t actually know what their coverage entails. We’ve broken down the home comfort system warranty basics to help you better understand your coverage so there are no surprises.
Contacting the Manufacturer
The contractor that installs your new unit should provide you with an owners manual that outlines the details of your home comfort system warranty. This will outline what is and isn’t covered by the manufacturer. Often, coverage is automatically increased when you register the equipment with the manufacturer. Some installation companies do that for you, others do not.
Warranty Basics
Although every home comfort system manufacturer will have slightly different warranty terms, they are all fairly similar, with the biggest difference being the length. Certain warranties will be valid for up to 12 years, while others are shorter, but many warranties share the following:
- On today’s equipment, most if not all parts are covered for the duration of the warranty period
- Some manufacturers extend the warranty on the heat exchanger or compressor past the original parts warranty
- Proof of original installation date is required
- Many manufacturers require proof of regular annual service
- Labour coverage is not usually covered after the first year, however, many installation companies have incentives or plans available for extended labour coverage
- Installation must be completed by a licensed technician
- Always keep your records and receipts just in case you’re required to prove installation dates or upkeep
- The full warranty may or may not be transferable to a new owner. Check with your documentation and your installation company to verify
Keeping your Warranty Valid
Home comfort systems are built to last, but like any piece of machinery, they require maintenance to keep them running efficiently. Understandably, most manufacturers require you to get your home comfort systems maintained and tuned-up annually to keep the warranties active. Protection Plans are a great way to keep your home comfort systems running at their best and keep your warranty valid because they cover many of the things warranties don’t and ensure you never miss your annual maintenance.
Need help understanding your system’s warranty or want to install a new system altogether?
Contact Delta Air Systems!
Delta has been proudly serving the Kitchener-Waterloo, Cambridge, and Guelph region’s HVAC needs since the 1950s. Our team of licensed technicians strives to provide our clients with reliable service and cost-effective solutions.
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